10 Secrets Hotels Don’t Rush to Share With Their Guests

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We love hotels: they are part of the adventure of our travels. Yet to ensure nothing blights our vacation, it would be useful to know several tricks.

We share with you small secrets of hotels which can help you save some money and protect yourself from unforeseen situations.

Someone can get the same room as you for half the price.

Hotels are ready to rent the last vacant rooms cheaper. Yet they don’t want to show such prices publicly because there’s always a chance that someone will book a room at full cost at the last moment.

Therefore, the rooms are displayed on blind booking sites: the prices there are low, and the hotel’s name is shown only after payment. You see only the number of stars, the type of room, and the list of services. You can choose only the area where you want to stay, and the reservation cannot be canceled.

Book your room after 6:00 p.m. It’s cheaper than in the morning.

You can bargain when booking a room.

Hotels pay reservation systems up to 30% in commission fees, so if you call directly to the hotel you can get a significant discount, especially if it’s not a chain but a small independent hotel.

Hotels have free services.

When you check in, ask about the free services you can get. Hotels often provide their guests with bottled water, irons and hair stylers, phone chargers, and board games. They can also get you a taxi for free, book tickets for a concert or a table in a restaurant, wake you up at a precise time, or call a doctor. Or even bring you a hot breakfast right to your room.

They can send you to another hotel without your consent.

Hotels often practice overbooking: they allow people to book more rooms than are available as a guarantee that all rooms will be occupied (if someone cancels a booking). If you’re asked to move to another hotel, you have the right to demand a room of a higher class or additional services. For example, a free tour.

The room is not always perfectly clean.

Surely you’re not the first guest who stayed there, so be attentive to the things that were used before you. Fold and remove the blanket, use disposable cups, and keep a bottle of water in the room. Dishes are often simply rinsed in the sink when cleaning.

The rooms are not the same.

When you want to choose a room, the receptionist may give the on-duty phrase: “All our rooms are the same.“

Jacob Tomsky, who has worked in the hotel business for many years and wrote a book about hotel secrets, says, ”The rooms are different: the view is more beautiful, the bathroom is better, or the TV is better, and the corner room is more spacious. Don’t hesitate to give $20 to the receptionist. You’ll get a better room and a bunch of different bonuses: late check-out, free movies, or a free minibar.”

Receptionists suggest establishments that pay them.

Don’t ask the administrator to recommend a place to have breakfast. They’ll tell you the place that pays for their recommendation, even if it’s expensive and the food there is tasteless. Ask someone else, or read the reviews on the Internet in advance.

Complaining is profitable.

If there’s an occasion, complain. Noisy neighbors or lack of service can be beneficial to you. Hotels don’t want to lower their rating because of negative reviews, so they can offer you additional services or discounts. Talk politely, ask who exactly will solve the problem, and call the administrator by name.

Mini-safes are not safe.

A mini-safe in the room isn’t insured against theft. If you have especially valuable things, ask the receptionist to put them in the hotel safe and give you a receipt. This safe is usually insured and is available to a much smaller number of employees than your room.

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